Mega-App Shame!
It's the reason we're all here trying to improve the system.
Whistle Blowers
If you have proof of broken contracts, negligence, or fraud concerning gig delivery mega-apps please forward it with a description to the address below. Your information will be kept in strict confidence.
proof@deliverycats.com
If we can prove a pattern we may be able to bring a uniform action, regardless of arbitration clauses.
Attorneys
Material breach
Negligence
Fraud
Racketeering
Trafficking
Attorneys, if you're interested in a summary of our evidence please contact: legal@deliverycats.com.
Before the Public Grievances:
A Few of Our Own Pics First...
- Part 1 -
Pushy
- Part 2 -
Wise Guys
- Part 3 -
Ass-Hats
Fun.
Hahaha! No.
Acceptance Rate
Ruh-roh...
Repairs get expensive. Contractors are offered peanuts.
Part 1 -
It's only a few minutes, right?
Part 2 -
It's only a few minutes, right? (Different day.)
Part 3 -
It's only a few minutes, right?
(5, 10, 15 minutes)
Two tables of shame, because they wouldn't all fit on one table.
Two tables of shame, because they wouldn't all fit on one table.
Public Lists of Shame!
Every category on this list has at least 50 documented cases of mega-app buggery. Every one of these comes from a DoorDash Drivers forum, except the one marked "Not just DD."
Low Offers
Walls of Shame
Apartments
Hiding Information
Waiting Time
Safety Issues
Insurance Fails
Maintenance Fails
Wrecked!
Late Violations
Surprised Drivers
Surprised Customers
Misc Mega-App Buggery
Not Just DoorDash
"WORST" LIST
These are patterns of behavior by companies publicly traded on the stock exchange. Our complaints are not anomalies.
This is how the mega-apps engage with the public.
Grubub Breach of Contract
Being off by 20 minutes for an appointment that pays for 15 minutes is unreasonable. How is an INDEPENDENT DELIVERY BUSINESS supposed to schedule customers when one customer is this far off their contracted specifications?
This is not an accident.
This is not the fault of the restaurant.
This is GrubHub's standard operation.
The driver is to "pick up" by 5:08pm.
The restaurant is to be "ready" by 5:28pm.
That's a 20 minute overrun on a 15 minute contracted task.
There is no compensation for this.
Why is this not a material breach of contract with exemplary damages for fraud?
(It's not only GrubHub. This blatant fraud is perpetuated by all of the mega-apps: DoorDash, Uber, InstaCart, AmazonFlex, etc.)
- Part 1 -
Driver's contracted
"pick up" time
5:08pm
- Part 2 -
Restaurant's contracted
"pick up" time
5:28pm
- Part 3 -
20 minutes difference
-- a third of an hour unpaid -- or un-assign it and lose sunk time.
- Part 4 -
But the apps only give us 9 minutes grace. Yes this is DD but they all act the same.
Add Your Pics of Mega-App Buggery!
Pics and screenshots posted on our social media pages might end up in our Shame Library. Post your best shots!
facebook.com/deliverycats.coops
reddit.com/r/deliverycats