Best Practices for Independent Delivery Networks
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[--DEBATE ARENA--]
Management of a Cooperative
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How to manage an IDC on a daily and seasonal basis?
Management of a Cooperative
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Public Opinion
↳ Expectations as Customers
↳ Customers - general opinions here
↳ What's a fair price for food delivery?
↳ Ordering through restaurant app vs ordering through delivery app
↳ Houses vs Apartments vs Offices $$$$$
↳ How much does smoking bother you?
↳ When and how do you use (ride share)? What's a fair price? How about STOPS?
↳ Would you use 2x week shopping or on-demand or none?
↳ How often do you expect to bring (luggage/groceries) on your ride?
↳ How often do you expect to need assistance with a mobility device (wheelchair/walker)?
↳ Do you expect that a driver would have a (baby/booster) seat?
↳ Expectations as Drivers
↳ Drivers - general opinions here
↳ What's your price point for a 20-minute job?
↳ What equipment do you expect to carry? (car seat, hot bag, etc)
↳ How many hours or days do you like to work per week?
↳ Do you work when the weather is bad, or stay home?
↳ Do you have commercial auto insurance? (opinions not a sales pitch)
↳ Do you have contingency for repairs, emergencies, and injuries?
↳ Expectations as Retail Partners
↳ Retail Partners - general opinions here
↳ Are you already too busy or do you want more orders?
↳ Does your store use a delivery app?
↳ Would you rather customers order through your app or the delivery service?
↳ Would you list your specials on a delivery app - with a link to YOUR app?
↳ With delivery app orders is it an inconvenience to confirm each order? (stores and restaurants)
↳ Restaurants - Do you think thermal bags help keep food (hot/cold/fresh)?
↳ How long do you expect food to stay (hot/cold/fresh) BEFORE the food is picked up?
↳ Do you expect to check names/phones to hand out orders?
↳ Do you often expect (big/heavy/awkward) orders?
↳ If you run a BAR or HOTEL - Do you expect to see many people in need of rides? (weekly avg)
General Discussion
↳ Evaluating the Overall Market and Current Options
↳ Big Picture
↳ How Big is the Market?
↳ Summary of Current Options
↳ Are People Satisfied, Generally?
↳ Official Trends
↳ Examples from Related Industries
↳ Your Predictions for 2030, 2050, 2100
↳ Meanwhile: Empowering Local Neighborhoods
↳ Current Options in Detail
↳ Taxi Cabs and Limousines
↳ How Do Taxis/Limos Relate to the Gig Economy?
↳ How Many Taxi/Limo Drivers?
↳ How Many Taxi/Limo Customers?
↳ Examples to Follow or Avoid
↳ History of Taxi Cabs and Limousines
↳ Market Rates
↳ Ongoing Questions
↳ Restaurant-Provided Delivery
↳ How Does This Relate to the Gig Economy?
↳ How Many Drivers?
↳ How Many Customers?
↳ Examples to Follow or Avoid
↳ History of Restaurant-Provided Delivery
↳ Market Rates
↳ Ongoing Questions
↳ Mega-Apps
↳ How Does This Relate to the Gig Economy?
↳ How Many Drivers?
↳ How Many Customers?
↳ Examples to Follow or Avoid
↳ History of Mega-Apps
↳ Market Rates
↳ Ongoing Questions
↳ Existing Local Networks
↳ How Does This Relate to the Gig Economy?
↳ How Many Drivers?
↳ How Many Customers?
↳ Examples to Follow or Avoid
↳ History of Local Networks
↳ Market Rates
↳ Ongoing Questions
↳ Franchise Delivery Networks
↳ How Does This Relate to the Gig Economy?
↳ How Many Drivers?
↳ How Many Customers?
↳ Examples to Follow or Avoid
↳ History of Franchise Delivery Networks
↳ Market Rates
↳ Ongoing Questions
↳ Empowering Local Neighborhoods
↳ Why Bother?
↳ Activism, Independence, Apathy, Legal Maneuvers
↳ Big Picture of Action
↳ Activism
↳ Independence
↳ Apathy
↳ Legal Maneuvers
↳ IDCs Empower Neighborhoods
↳ Yes - Significantly Helpful
↳ No - Useless or Detrimental
↳ Project Outline and Initial Ideas Document
↳ Test Areas for New Networks (Autumn 2023)
↳ Suggested Locations
↳ Resources Necessary to Start an Independent Network
↳ About the DeliveryCats Cooperatives Project
↳ FAQ - News
[--DEBATE ARENA--]
↳ PART 1 - The App (open-source platform)
↳ Required Specs for Community Platform
↳ Spec List
↳ Open Source Design
↳ Minimum Requirements
↳ User Interface
↳ Management/Mod Interface
↳ Databases
↳ Accounts/Groups
↳ Member Profiles
↳ Bulletin Board / DM
↳ Chat / Archive / Upload
↳ Record Keeping / Accounting
↳ Macros / Sequences
↳ Payments In/Out
↳ Store (Retail) Pages / Mods
↳ Query
↳ Map / Update via Buttons
↳ Map / Update via GPS
↳ Security
↳ Backups (Redundant)
↳ Maintenance
↳ Software Options
↳ Develop with Volunteers
↳ Develop with Hired Engineers
↳ Rent a Functional Delivery App (Monthly)
↳ Franchise through Restaurant Co-op System
↳ Partner with Existing Independent Network/Platform
↳ Hardware/Servers
↳ Servers
↳ Backups (Redundant)
↳ Security
↳ Updates
↳ Maintenance/Updates
↳ Reconcile Records
↳ Prune Some
↳ Chron Jobs
↳ Major Version Upgrades
↳ v1.0
↳ v.2.0
↳ ** FOSS Project **
↳ Free and Open Source Software (FOSS) Project
↳ Git Shit
[--DEBATE ARENA--]
↳ PART 2 - The Plan (organizational template)
↳ First Read the Room
↳ Who Will Discourage the Idea?
↳ Who is Pushing the Idea?
↳ Urban Modifications
↳ Rural Modifications
↳ Is it Sustainable?
↳ First Look at Numbers
↳ Defining the Area and Scope
↳ Committing to Ethics and Excellence
↳ Start Up of a Cooperative
↳ Avoid Traps Before Falling In
↳ Setting Up the Business
↳ Setting up the Office
↳ Setting up the Policy Book
↳ Talking to Stores, Restaurants
↳ Finding Customers
↳ Finding Drivers
↳ Management of a Cooperative
↳ Administrative Tasks
↳ Routine Management Tasks
↳ Strategic Issues of a Cooperative
↳ Liability Management
↳ Keeping Everyone Happy (Simultaneously)
↳ Pricing
↳ Profitability
↳ Economies of Scale
↳ Marketing
↳ Advertising
↳ Adjustments
↳ Exit plan
↳ Deal Breakers / Deal Makers
↳ Red Flags for Organizers
↳ Green Flags for Organizers
↳ Extra Endeavors
↳ Promotions/Gear2
↳ Group Insurance2
↳ Revenue Streams2
↳ Final Thoughts on IDC Best Practices
↳ Sage Advice
↳ Critics and Constructive Criticism
↳ Non-toxic Positivity
[--DEBATE ARENA--]
↳ ** Logistics Best Practices **
↳ Trust and Quality
↳ Managing Expectations
↳ Segments
↳ General Logistics
↳ Hot-Food-Specifically
↳ Passengers-Specifically
↳ Shopping-Specifically
↳ Couriers-Specifically
↳ Errands-Specifically
↳ Other Labor/Service (careful)
↳ Membership Account
↳ Profiles
↳ Trading Post
↳ Bartering / Special Requests
↳ Status Updates
↳ Ordering
↳ Picking up
↳ Shopping
↳ Transport
↳ Delivering
↳ Verification
↳ Age-Sensitive Verification
↳ Conclude Transaction
↳ Problems / Support
Actions
↳ DCC Project Steps
↳ Discussion Forums / Membership Drive
↳ Prototype Test Areas (Autumn 2023)
↳ Deliverables v1.0 (2024)
↳ Ongoing Support